Terms and Services

Privacy Policy:
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy:
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot
be read over the internet.

Refund Policy:
We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at (540) 675-1984, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Shipping Policy/Delivery Policy:
Currently we process and ship all products on Wednesday of each week, so if you order on Thursday, your order will not go out until Wednesday of the following week. Our preferred carrier is UPS. Should you require a different shipper, please contact customer service at (540) 675-1984 to discuss options and expense. Sorry, but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the following:

  • Credit card authorization and verification must be received prior to processing.
  • Federal Express and UPS deliveries occur Monday through Friday, excluding
  • If you require express or 2 day shipping, please call us at 
    (540) 675-1984 for charges.

Our Guarantee:
We guarantee our chutneys. If there is a problem with a shipment, please let us know and we will send a replacement or refund your money, whatever it takes to make it right. All you need to do is call (540) 675-1984 or e-mail us here: sales@virginiachutney.com.